During an ongoing support request OnCheckin staff may request read access to your source repository to allow them to execute your build in a test environment.

This request is not mandatory, and is only carried out to further assist you debug a failing build when your application’s configuration may be hindering it’s ability to successfully build on our platform.

To do this, simply add the following account as read access to your repository and notify us of doing so via our support form.

Bitbucket credentials:

Username: “oncheckinsupport”

Github credentials:

Username: “oncheckin-support”